The following are benefits as a consumer when you seek redress with CFM:
- Your rights as a consumer are protected under the law.
- You save on expensive legal expenses that would be due should you choose to pursue your complaint through the court systems.
- You save on time spent to resolve your complaint as opposed to the lengthy court system.
- We provide you a simple hassle free to manage your complaint online.
- Our online complaint portal is accessible and you can check for your complaint status at any time of the day with an internet connection.
- We guide you to the right and proper channel of information and assistance as an effort to help you to be an informed consumer.